Q1: Do you offer international shipping?

✅ Yes, we provide worldwide shipping. Shipping costs and estimated delivery times are available at checkout.

Q2: How long does it take to process and ship an order?

✅ Orders are typically processed and shipped within 1-3 business days, depending on stock availability.

Q3: How can I track my order?

✅ Once your order is shipped, you will receive an email with a tracking number to monitor your delivery status.

Q4: What types of lawns and gardens are Axiatool tools suitable for?

✅ Axiatool tools are designed for various gardening needs, including lawns, flower beds, and even tough soil conditions.

Q5: How long does the battery last on cordless tools?

✅ Battery life depends on the tool model and usage conditions, typically ranging from 30 to 60 minutes per charge.

Q6: How should I maintain and clean my tools?

✅ After each use, wipe the blades and body clean, store them in a dry place, and regularly check the battery and accessories.

Q7: What should I do if I receive a defective product?

✅ Contact our customer service within 7 days of receiving the product with photos or videos, and we’ll assist you with a replacement or return.

Q8: Do Axiatool products come with a warranty?

✅ Yes, we offer a 12-month limited warranty covering manufacturing defects (excludes accidental damage).

Q9: How can I request a return?

✅ Submit a return request via our “Contact Us” page or email our support team. We will provide step-by-step return instructions.

Q10: Can I purchase extra batteries or accessories?

✅ Yes, you can find additional batteries and accessories on our website.

Q11: Do you offer wholesale or distributor partnerships?

✅ Yes, we welcome wholesale and business partnerships. Visit our “Wholesale & Partnerships” page to contact our sales team.

Q12: How can I contact Axiatool customer support?

✅ You can reach us via email, live chat, or social media. We aim to respond within 24 hours.